This Privacy Policy describes how CUPSolutions ("CUPSolutions," "we," "us," or "our") collects, uses, and protects information when you visit cupsolutions.com (the "Site"). This policy covers the marketing website only — it does not cover the separately-operated client portal at account.cupsolutions.com, which has its own terms and privacy practices, or any managed IT services agreement you may have with us as a client, which is governed by your signed service contract.

Information We Collect

We collect information in the following ways:

Contact form submissions. When you submit our contact form, we collect your first and last name, business email address, phone number (optional), industry (optional), and the message you send us.
Automatically collected information. Like most websites, our hosting and content delivery infrastructure (Cloudflare) automatically logs standard technical information such as IP address, browser type, pages visited, and timestamps, for security and performance purposes.

We do not use cookies, analytics trackers, or advertising pixels on this Site beyond what our hosting provider (Cloudflare) uses to serve and secure the Site itself.

How We Use Your Information

We use the information we collect to:

Respond to inquiries submitted through the contact form
Schedule and follow up on requested IT assessments or consultations
Maintain the security, performance, and reliability of the Site
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

How We Share Your Information

Contact form submissions are delivered directly to our team via email. We do not share the information you submit with third parties except:

With service providers who help us operate the Site (e.g., our hosting and email delivery infrastructure), bound to use it only to provide that service
If required by law, subpoena, or other legal process
To protect the rights, property, or safety of CUPSolutions, our clients, or others

Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records, after which they are deleted or archived in accordance with our internal data retention practices.

Your Choices

You may contact us at any time to ask what information we hold about you, request a correction, or request deletion, using the contact information below. We will respond within a reasonable timeframe.

Children's Privacy

This Site is intended for business audiences and is not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy can be directed to:
CUPSolutions
Columbus, GA
Email: [email protected]
Phone: (762) 270-0085